How long will it take for my item to be delivered?
Your item(s) will be despatched within 7 business days of your order being placed and payment received.
We'll send your items by 2nd class Royal Mail unless otherwise stated. To make sure we can track your order, all items will be despatched signed for and will require a signature upon delivery.
Do you offer faster delivery?
We'd love to be able to get your purchases to you sooner, but due to the nature of the hand personalisation at this time we are unable to offer a delivery service outside of our standard offering.
What do I do if there is something wrong with my order?
We really hope you don't have a problem with your order, but we accept that this may occassionally happen. Should you receive a incorrect order, please contact us on email@example.com.
Can I refund or return my item?
Unforatuntely due to the personalisation of items we are unable to offer an exchange or refund on items unless they are faulty. Should you need to return an item due to a faulty or incorrect order please contact firstname.lastname@example.org.
My item is faulty
We're sorry to hear that your item is faulty. Please email us email@example.com with photos of the faulty item including date or purchase and order number, where we will be pleased to assist.
How should I care for my item?
Our range is made from 100% leather. As a general rule you should avoid the following:
Make It Personal
How is my item personalised?
Every item is individually personalised useding a traditional hand press hot foil technique.
What fonts do you use?
We use a Serif font in both upper and lower cast fonts.
What colours do you personalise in?
We offer personalisation in Gold, Rose Gold and Silver.
How many letters can I have on my item?
You can personalise up to 3 characters on each item free of charge (Please note that some of our smaller items can only fit 3)
Leather types - Pebbled
Textured leather in its most luxurous form with a small grain finish. A perfect way to add texutre.
Leather types - Smooth
Durable soft smooth leather. Classic leather texture and incredibly versitle.
Corporate and Social Events
Corporate & Social events
If you would like to use our products as client gifts, at an a event or weddings or parties.